Q: How fast can l get pre-sales support?

A: We provide fast and proactive responses to all inquiries, ensuring you receive the information you need without delay.

Q: Can you provide customised solutions?

A: Yes! We offer tailored designs and turnkey solutions to meet the specific requirements of your project.

Q: Do you provide on-site support?

A: Our engineers can be dispatched to your project site for inspections, surveys, installations, and demonstrations.

Q: How competitive are your prices?

A: Our prices are approximately 10% lower than competitors while maintaining high-quality standards.

Q: What warranty do you offer?

A: We provide a two-year warranty, whereas most competitors offer only one year.

Q: How can l track production progress?

A: We provide regular updates on production progress after your order is placed.

Q: Can linspect the products before shipment?

A: Absolutely. We offer pre-delivery inspection through images, videos, and third-party verification.

Q: How do you ensure safe delivery?

A: All products are packed in reinforced wooden boxes to guarantee safe arrival at your site.

Q: Do you provide installation and usage guidance?

A: Yes, installation and usage guidance are provided upon product arrival.

Q: Are there flexible payment options?

A: We offer flexible payment methods to accommodate your business needs.

Q: Do you provide one-stop procurement services?

A: Yes, we can handle the full procurement process, offering a convenient one-stop solution for your project.

Q: Can you assist with timely delivery and logistics?

A: Every order is delivered on time, and we provide assistance with transportation to ensure smooth delivery.